Get Your E-commerce Customer Experience Scorecard

Customer Experience Scorecard

The pressure is on to turn more shoppers into buyers. Yet, most businesses are leaking online sales in at least 7 critical elements of their customer experience.

Want to find your leaks? The Customer Experience Scorecard grades your e-commerce site using a 42-point checklist proven to boost sales, including:

  • Quickly finding product most likely to buy
  • Personalized product recommendations
  • Mobile path to purchase

Find out your quick-win opportunities to take your conversion rates to the next level.

 

 

Your Search Box is Your Revenue Box

The Customer Experience Scorecard makes sure you aren’t leaving money on the table.

「この業界では、5パーセントのコンバージョンレートにこだわります。より直観的な検索機能を追加しただけで、当社は71パーセントを記録しました。」

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Scott Perry, Jerome’s Furniture